Bhutan RidesRIDE OF A LIFETIME

Privacy Policy

Your Data, Rider to Rider

Plain English, no fine-print tricks — this is how we handle the personal information you trust us with.

Last updated: 16 July 2026

To book your ride and reserve your Bhutan flights, we need a few personal details — including digital copies of your passport. This page explains exactly what we collect, why we collect it, and what we will never do with it. The short version: your information is used to arrange your trip to Bhutan, and nothing else.

What We Collect

We only ask for what the ride actually needs. Depending on where you are in the journey, that means:

  • Enquiry form. Your name, email address, country, the ride you’re interested in and your message — sent to us when you use the enquiry form on this site.
  • WhatsApp & email. When you message us on WhatsApp (+975 77 222 444) or write to info@bhutanrides.com, we receive your phone number or email address along with the conversation itself.
  • Booking details. Digital passport copies with your details — required to reserve your Bhutan flights and to process your visa and permits.
  • Rider details. Once you confirm a trip: your riding experience, height for bike sizing, a copy of your motorcycle licence and International Driving Permit for moto tours, dietary needs, any medical information relevant on the trail, and an emergency contact.

How We Use It

Everything we collect serves one purpose — getting you riding in Bhutan, safely and smoothly. In practice that means:

  • Answering you. Replying to your enquiry and putting together a draft itinerary and an honest price.
  • Arranging the trip. Reserving flights, processing your visa and permits, booking hotels, organising the support vehicle and setting up your bike.
  • Trip communication. Departure logistics, packing advice, weather and road updates before and during your ride.
  • Safety. Your emergency contact and medical notes go to your lead guide only, and are used only if something goes wrong out there.

We don’t add you to mailing lists and we don’t send newsletters unless you specifically ask for updates.

Our crew shoots photos and video on every trip. If we’d like to feature you in our gallery or on our social channels, we ask you first — and a “no” is always fine.

Cookies & Analytics

This is a hand-built, static website. We set no cookies of our own, and we run no analytics, advertising pixels or trackers. If that ever changes, we’ll update this policy first.

A couple of embedded services may set their own cookies:

  • YouTube. Our ride films play in YouTube’s privacy-enhanced mode (youtube-nocookie.com) and only load when you press play.
  • Google Maps. The map on our contact page is served by Google and may set Google cookies when it loads.

You can block or delete cookies at any time in your browser settings — this site works fine without them.

Third-Party Services

A few parts of this site rely on services run by other companies. Each has its own privacy policy:

  • Google Fonts. Our typefaces are served from Google’s servers, so your browser’s font request (including your IP address) goes to Google. See the Google Privacy Policy.
  • Google Maps. The location map embedded on our contact page — covered by the same Google Privacy Policy.
  • YouTube. Our films are hosted on YouTube and embedded in privacy-enhanced mode; YouTube is a Google service.
  • WhatsApp (Meta). Chats with us on WhatsApp are end-to-end encrypted and governed by the WhatsApp Privacy Policy.
  • External links. Tripadvisor, Instagram, Facebook, YouTube and our blog live on other sites. Once you leave bhutanrides.com, their policies apply — not ours.

Data Sharing

We will never sell your information. We will never share it with anyone beyond what it takes to run your ride.

To make your trip happen, we pass the minimum necessary details to the people who genuinely need them:

  • Airlines. Drukair or Bhutan Airlines receive your passport details so we can reserve your flights.
  • Royal Government of Bhutan. The Department of Immigration receives your passport copy to process your visa and permits.
  • Hotels & local suppliers. Rooming lists with names only — nothing more.
  • Insurers. Only if we’re helping you with a claim, and only with your explicit go-ahead.

That’s the whole list. No data brokers, no marketing partners, no exceptions.

How Long We Keep It

We keep your information only as long as it’s doing a job:

  • Enquiries that don’t become bookings are deleted after 24 months of no contact.
  • Passport copies are deleted once your visa and flights are issued and your trip is complete.
  • Booking and payment records are kept for 7 years, as accounting and legal rules require. (Payments and cancellations themselves are covered in our Terms & Conditions.)

Your Rights

Your details are yours. At any time, you can:

  • Ask for a copy of everything we hold about you.
  • Correct anything that’s wrong or out of date.
  • Delete your data — we’ll erase everything except what the law requires us to keep.
  • Withdraw consent for photos, updates or anything else you previously agreed to.

Just email info@bhutanrides.com. We’ll respond within 30 days — usually much faster.

Contact Us

Questions about this policy, or about your data? Talk to a human — a real rider replies.

If we update this policy, we’ll post the new version here with a fresh date at the top.